Category Archives: Usability

What is user experience?

Posted on April 13, 2012 by

Of the many digital developments of the past five years, (e.g. mobile apps, tablets, console expansion into broader entertainment products) two of them that affect content people working in the sector are: “Web” is now an outdated term, replaced by … Continue reading →

Posted in Content, Copy, Corporate communications, Corporate identity, Corporate online, Editorial skills, Experience design, Usability, UX | Tagged , , | Leave a comment

Where digital fears to tread

Posted on April 13, 2012 by

Trains packed so tight you can feel the man’s hard-on in your back; freeways and motorways backed up so far the horizon looks closer than the beginning of the line. So what that your phone app is telling you how … Continue reading →

Posted in Content strategy, Usability, UX | Leave a comment

I want to read the text, honest

Posted on November 18, 2011 by

I have a thing about denim, I like it weighty and well made. So I was looking up what textile manufacturers makes the best denim and came across Cone Denim, who use old-style looms that produce heavyweight fabric with selvedge … Continue reading →

Posted in Copy, Usability | Leave a comment

Read this

Posted on November 12, 2011 by

Read this mini-essay about the future of interaction design: A Brief Rant about the Future of Interaction Design

Posted in Interaction design, Usability, UX | Leave a comment

Books on content strategy

Posted on June 6, 2011 by

A few books about Content Strategy have come out recently. Kristina Halvorsen’s “Content Strategy”, published by New Riders press; “Elements of Content Strategy” by Erin Kissane, published by A Book Apart; and “Clout” by Colleen Jones, also New Riders. These … Continue reading →

Posted in Content, Content strategy, Copy, Editorial skills, Online strategy, Usability, UX | 1 Comment

Common sense and usability rules

Posted on November 28, 2008 by

There are a lot of best practices when it comes to online content and usability. Some of them are best, and some of them are merely practices. Three “practices” that have made it through to corporate marketing and web departments … Continue reading →

Posted in Corporate communications, Usability, UX | Leave a comment

Is there a future for corporate websites?

Posted on June 23, 2008 by

No. Well, not as we currently know them. Site sections devoted to company information such as About Us, Our Business/What we do, Our company, Corporate social responsibility, and so on have no future. The information they do contain that has … Continue reading →

Posted in Copy, Corporate communications, Corporate online, Online strategy, Public relations, Usability | Leave a comment

Just don’t buy, but can’t say why

Posted on May 13, 2008 by

Nielsen’s post, Alertbox: Middle-Aged Users’ Declining Web Performance has me muttering under my breath. He says: “Between the ages of 25 and 60, the time users need to complete website tasks increases by 0.8% per year.”

Posted in e-Reports, Effectiveness, Usability, UX | Leave a comment

Press releases, templates, activity over passivity

Posted on April 27, 2008 by

Todd Defren, Shift Communications, has posted the company’s updated social media press release. Helping companies structure their online content is always a good thing. It’s quite generous of Shift to offer the template for free. One of the template’s strengths … Continue reading →

Posted in Content, Copy, Corporate communications, Corporate identity, Corporate online, Online strategy, PR, PR 2.0, Public relations, Usability, UX, Web 2.0 | Leave a comment

This means something. I’m just not sure what.

Posted on January 23, 2008 by

So I was talking to a useability expert the other day. He told me he’d finally got round to watching Citizen Kane, but couldn’t see what all the fuss was about. Could I enlighten him? Me: “Well, for starters, what … Continue reading →

Posted in Games, Usability, UX | Leave a comment