I tried out website/email customer service this week. My chosen companies? British Telecom and Siemens.
British Telecom answered my question within a day, which is excellent. Happily the response to my question was in the second line, just after they thanked me for my enquiry. The entire email, though, is 700 words and formal. Having received my answer in the second line, it’s unlikely I’ll read the other 680 words. Read the rest of this entry »
Posted by MAT 